I would have contacted them directly to resolve this but you can only phone so no way of showing pictures and don't want potential arguing on the phone. I ordered duck in plum sauce, it came with watery sauce separate and just about the whole bit of duck in the tray was sliced fat. It was chewy jelly. Not a scrap of meat on the fat, literally just strips of pure fat. I had 4 bites of duck aside from that. I think this must have been a mistake and i was given the offcuts instead of the actual meat? Would have preferred to email the pictures to get it resolved but there is no email address. Fast delivery but still very hungry over here!

Have used this takeaway for 25 years but never again. Was told food would take 45 mins - called after 90 mins to be told would be with us soon. Called again after half an hour to be told it would still be another 20 mins. Staff were rude and abusive - awful service. Will find another Chinese that doesn’t treat loyal customers this way

Awful! Dry dry and dry! Ordered Singapore chow mien, char sui pork chow mien, pancake roll and salt chilli crispy beef, there is an ocean somewhere missing salt. The mien’s were sauce less, dry, overcooked and lacking proteins. The pancake roll was undercooked and only had 3 bits of very white chicken, very disappointed to spend £32 on what seemed like the dregs of the kitchen.

I hadn’t used this place for years, I decided to grab my partner and myself a chow mien on Monday night. Me being a fussy so and so requested no prawns in my mixed chow mien. Sadly when I got home I unfortunately had prawns in my dish, at the time it was very disappointed but I called back and requested it was replaced. It was not convenient to replace at the time but two nights later I called and the lovely member of staff honoured her promise and replaced my meal. My partner had a veg chow mien, I had a mixed meat chow mien with curry sauce and we were both very impressed. When in Lichfield I would certainly use again! Vegetarian options: My partner was satisfied with the ingredients of her veg dish.

Tried a few other restaurants and was disappointed. In my opinion Lichfield House is the best Chinese in Lichfield. Every meal we've had has been really tasty and delivered hot. I have found a lot of other restaurants very bland but Lichfield House food is fab.

Absolutely would not recommend. If I could give zero stars I would. Didn’t deliver my curry so I called up to them them know, for them to argue with me an call me a liar… Someone else then called me back and did the same and told me they wouldn’t do anything to resolve this… They hung up the phone and I was left without one meal. Will never order again

After some disappointing meals from other Chinese restaurants I decided to try Lichfield House, and I’m glad I did, all of the food we ordered was piping hot and delicious, char Sui pork, egg fried rice, Singapore chow mien, crispy wan tons, salt chilli shredded beef, huge pancake roll and chips, the Singapore noodles was packed with meat and the char Sui pork was excellent, so many takeaways are tight with meat……..very very good!

Ordered £40 of food for a family of 4..Regular customers. My wife is a pescatarian so ordered a main course of King prawn in fruity sauce ..What came was definitely NOT prawn .When we called they wanted to charge more to put their mistake correct. Won't be using this establishment again .Pescatarians don't eat a meat in fruity sauce. Annoyed by the mistake and the fact they won't rectify their mistake having checked our order with themtwixe prior to delivery .AVOID

Food came early so that was good, my food tasted nice. Though the crispy chicken was just chunk chicken... My dads ribs were tasteless, we all passed it round for a taste for second and third opinion, Yup, tasteless. The ribs didn't have bbq sauce, or any sauce on it in that matter. Half the won tons didn't have filling in them, it was just a plain fat crisp.

Went there last night asked for special curry without mushrooms egg fried rice and barbecue spare ribs. The ribs were ok the sauce was crap' egg fried rice was as good as any other Chinese I've been to' the curry came with mushrooms though I Didn't want mushrooms the curry sauce was like dish water absolutely the worst curry I have had the misfortune to spend money on. I don't normally do reviews but feel that this place was a massive let down I will stick to the Lombard and try any other Chinese . I would have to be starving before entering the house not got a good word for them . Sorry to say