The number quoted for this taxi company is for a routing service that is supposed to have access to many taxi services in order to find you a taxi….so I am most surprised that the operator is not very keen to accept a booking… recently I have been told to get a taxi from a nearby taxi rank and another time I was told there were no taxis available…only when I said I usually got one within minutes did the operator deem to provide a taxi on both occasions…. I think you need to review your use of this telephone number….

Great service, very accommodating, always on time, and always polite 👍

After using this company for 5.1/2 years with nearly always having good service, the last couple of weeks the service provided is disgraceful. Three weeks ago I ordered a taxi for 11.30am it arrived at 11.15am, OK I was ready so that did not matter. The following week I booked a taxi again for 11.30am it arrive at 12.00 making me miss my appointment, the pick up was for 1.30pm it arrived at 1.45pm. This week I booked a taxi for 11.15am because of the problem the week before, it arrived at 11.45am half an hour late again. I did manage to get to my place for 12.00. I booked a return journey for 1.45pm. The taxi eventually arrive at 2.30pm 45 minutes late. This is just not acceptable, what if I was going to catch a train! There is definitely a problem with this company, they are either taking too many bookings and not enough drivers to cover the journeys or as the drivers are telling me, they are not told the pick up times just given the journeys. I don’t know how you can run a company based on my experience the last few weeks. I feel sorry for the drivers as they get the brunt of customers exasperation and I think it’s the people in the office who are responsible for the mess. Get a grip and sort it out before you loose all your customers. Service: Limousines

If I could rate 0 stars I would. Unbelievably rude on the phone. Booked a taxi at 10am for 5 people to be collected at 4:10pm - confirmation text received. At 4:15pm no taxi had arrived. Politely called to see where it was and was met by hostility and then the phone being put down. At 4:20pm no taxi had arrived. Called up again to be told one had been dispatched but would be 20 minutes and then they hung up again. DO NOT USE THIS SERVICE. We had to call a friend to take us to my Mother’s birthday meal.

Excellent service today. I'm catching a flight today and another taxi service let me down. Rang 24/7 and with in minutes a taxi was outside ready for me. I will only use this taxi firm now on. Thanks for helping me today.

I would put 0 stars if I could. Absolutely appalling service!! My Dad booked well in advance and they just didn’t show up! Then when he rang they put the phone down on him- really rude and just wouldn’t recommend. It was for my Moms birthday and they completely ruined the meal as we were so late!

Booked a taxi Friday 18th March, was told 10-15 minutes. When the taxi arrived 20 minutes later than I was told it stank of diesel inside. The driver then charged me £18 for a 4 mile trip.

Found a guy in town, quite obviously in need of some serious and honest help after too good a night out. Naz was the only taxi driver willing to take him and do his good deed of the day. He embarrassed the other drivers 10 fold with his kindness and dropped the bloke off safely at his home near Shard end before dropping my friend and I at our homes in Walsall. 5/5 service. It's just a crying shame his colleagues are such a sham and don't share the good will Naz has. He was duly tipped to prove good will and kindness pays.

I have used them many times. I find them punctual and reasonably priced. Drivers I have met, have always been very polite and helpful and I feel safe with them. There are not many companies I can say this about! Thank you very much and KEEP UP THE GOOD SERVICE!

Got lost and tried to blame me saying I gave the wrong postcode? When it was established I didn’t zero apology? They sent a text saying they were there and are not and upon calling the station I was fobbed off with oh it’s just pulling up now and it wasn’t??? Why lie? Just say I’m sorry I’m lost??? Never again! Ever